Privacy policy

At Kickva, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make a purchase.

Information We Collect

When you visit or make a purchase from Kickva, we may collect the following information:

  • Name, email address, phone number, and billing/shipping address
  • Payment information (processed securely — we do not store full card details)
  • Order history and purchase details
  • Device information, browser type, and IP address
  • Cookies and browsing behavior on our site

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your questions, requests, or complaints
  • Improve our website and customer experience
  • Send promotional emails or offers (you may opt out at any time)
  • Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only with:

  • Shipping carriers to deliver your orders
  • Payment processors to handle transactions securely
  • Service providers who help us operate our website and business
  • Law enforcement or government agencies when required by law

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some features of our site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: support@kickva.shop
  • Phone: +1 (929) 520-5348
  • Address: 952 Saint Marks Ave, Brooklyn, NY 11213, USA
  • Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)