Shipping policy
At Kickva, we are committed to delivering premium footwear quickly and reliably to your doorstep across the United States.
Shipping Locations
We currently ship within the United States only.
Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation
- Orders are not processed or shipped on weekends or public holidays
Order Cut-Off Time
- Orders placed before 5:00 PM (EST) will begin processing on the same business day
- Orders placed after this time will be processed the next business day
Estimated Shipping Time
7–13 business days
Total Estimated Delivery Time
8–15 business days (including processing time)
Shipping Cost
We offer FREE shipping on all orders within the United States.
Possible Delays
While we strive to deliver your order on time, delays may occasionally occur due to:
- High order volume
- Carrier issues
- Weather conditions or unforeseen circumstances
In such cases, we will do our best to keep you informed as quickly as possible.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number so you can monitor your delivery in real time.
Incorrect Address
Please ensure your shipping address is accurate at checkout. Kickva is not responsible for orders shipped to an incorrectly provided address. Address changes cannot be guaranteed once an order has been placed.
Lost or Stolen Packages
Kickva is not responsible for lost or stolen packages that have been confirmed as delivered to the address provided. If you experience this issue, please contact the shipping carrier directly with your tracking number.
Contact Us
For any shipping-related questions, feel free to reach out:
- Email: support@kickva.shop
- Phone: +1 (929) 520-5348
- Address: 952 Saint Marks Ave, Brooklyn, NY 11213, USA
- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)